I’m a huge football fan and lifelong Liverpool supporter. If you’re a Manchester United fan, I’ll let it slide for now.

 

However, you’ll have to pick up the tab at the pub next time :)

 

I’ve been involved in sales and business development for over 25+ years across a range of industries with the last 15 spent predominantly in the outsourcing and customer management space.

 

During my career I have been fortunate enough to generate over $500 million in sales for the businesses I have worked for and have trained over 1,000 people in varying stages of their sales and customer service career to great success.

 

One of my favorite things to do is train people to perform at the highest level. If you ask anyone I’ve trained their favorite thing to do, it will likely be “not needing Scott to train me anymore because I’m doing so well now.”

 

I have also devised award winning sales training and marketing videos and have sold over 3,000 products online in the last 10 years. Fortunately 2,871 of those sales were to people not in my immediate family !



In the last few years there has been a notable shift in the way salespeople are winning business and some of the methods that worked in the past no longer work with the same effectiveness.

 

To this end, I have combined my own experience, as well as studying the winners in the new “experience economy” to transform not only my own sales processes and practices, but many others through white papers, books, webinars and training programs.

 

In the past I would have just recorded a training DVD - but young people today would be like,

 

“What the heck is a DVD?”

 

I firmly believe to win in the quest for the “modern customer” we need to be flexible, agile and offer genuine commercial insight to our customers.

 

Also, more high-fives. Who doesn’t love high-fives?

 

A combination of social/digital sales techniques, combined with the right storytelling and strategic frameworks will allow the next generation of salespeople to connect and engage with their prospects on levels never experienced before.

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Business Development & Customer Contact Specialist. Father of 4. World's Greatest Dad... According To My Mug.  

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With Scott

C/O GOVERNOR PHILLIP TOWER: SUITE 1D/1 FARRER PLACE, SYDNEY NSW 2000 AUSTRALIA

scott@scottallan.online

+61 431 376 980

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